Supply chain blindness

Modern logistics is a paradox. On the one hand, we have telematics, GPS systems tracking trucks with meter accuracy and advanced TMS platforms. On the big screens in the shipping office, we see colored dots moving around a map of Europe. We have a sense of complete control.

But this is an illusion. Because the moment a truck reverses under an unloading ramp in Lyon or Munich, we fall into aoperational black hole.

The GPS will tell you that the car has arrived at its destination, but it won't tell you if the goods have arrived in full or if the pallets have been replaced. It won't tell you if the warehouseman is just typing in box 18 of the CMR:"Goods soaked, refusal to accept 3 pallets".

That's what you'll find out in five days, when the driver returns to base. Or - worse - when an angry customer calls with a complaint.

This phenomenon is calledsupply chain blindness (Supply Chain Blindness).

CMR: A piece of paper more important than terabytes of data

In a digital world, the International Consignment Note (CMR) seems like a relic. It's often a dirty, crumpled piece of paper. But it is the"the source of truth" (Single Source of Truth) about the service provided.

The problem is that the data on the CMR is analog. Until someone manually transcribes them, they don't exist for your company. What do you lose by the few tens of hours of delay?

• Control over objections: If there is an entry for damage in field 18 (Objections), you learn about it too late to manage the situation effectively.
• Money on pallets: Missing pallet balances at the end of the month can cost you thousands of euros if you don't keep track of them.
• Weight verification: Without digital CMR data, you don't know if you're hauling air or reloading cars.

Building a bridge: Turn "scribbles" into digital data

The solution is not to hire an army of interns. The solution is technology that acts as an instant "bridge" between the physical document and your system. This is wheredokupsarser.

The moment a driver takes a CMR photo with a smartphone, the process is no longer analog. The AI system converts the image and handwriting into editable text and numbers.

What does this change in your daily work?

1. You have the "here and now" data: Instead of waiting for the driver to return, you have a digital reading of the weight and number of pallets at the time of unloading.
2. Searchability: You type a phrase into the system and find the document in a second because its content has been indexed.
3. Visibility of comments: Thanks to HTR technology, the shipper can immediately see a digital version of the notes from the "Notes" field in the system.

Scalability without the headache

Every logistics director knows the pain: peak season, the volume of orders increases by 40%, and the administrative team is drowning in paperwork. Overtime and errors begin to occur.

Automatic data extraction from the CMR removes this bottleneck.

• Have 100 orders a day? The system will process them in minutes.
• Do you have 1,000 orders a day? The system will process them in... a few minutes.

For Dokupsarser, volume is irrelevant. This allows your shipping company to grow without a linear increase in administrative staff. Your people can focus on organizing transportation rather than being "data transcribers."

Conclusion: From firefighting to prevention

Supply chain blindness causes logistics to operate in a reactive mode - constantly "putting out fires." Implementing automated CMR reading changes this model to aproactive. You regain your sight and see what is happening on the ramp in real time.

Want to regain control of what happens to your goods? Use Dokum to pull data from your bills of lading at the time of unloading, not a week after the fact. See how quickly AI can turn a CMR snapshot into useful data for your freight forwarder.